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The Role of Tax Compliance in Improving Public Services in Maiduguri Metropolitan LGA

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Background of the Study
Public services such as healthcare, education, and waste management are vital for societal well-being. These services largely depend on tax revenue for funding. In Maiduguri Metropolitan LGA, the largest city in Borno State, challenges such as insecurity and rapid urbanization have increased the demand for quality public services. However, insufficient tax compliance limits the government's ability to meet these demands effectively.

Tax compliance not only ensures adequate revenue but also builds trust between taxpayers and the government. In regions like Maiduguri, where public services are often inadequate, fostering compliance requires addressing issues such as corruption, poor service delivery, and weak enforcement of tax laws. This study examines the role of tax compliance in improving public services in Maiduguri Metropolitan LGA, highlighting the critical connection between revenue generation and service delivery.

Statement of the Problem
The persistent inadequacy of public services in Maiduguri Metropolitan LGA reflects a mismatch between resource availability and demand. Despite reforms to improve tax compliance, many residents remain non-compliant, citing mistrust in government and poor service delivery. This study seeks to explore how enhancing tax compliance can improve public services.

Aim and Objectives of the Study

  • To assess the level of tax compliance in Maiduguri Metropolitan LGA.

  • To determine the relationship between tax compliance and public service delivery.

  • To identify factors that influence tax compliance in the area.

Research Questions

  1. What is the level of tax compliance in Maiduguri Metropolitan LGA?

  2. How does tax compliance influence public service delivery in the area?

  3. What factors affect tax compliance in Maiduguri Metropolitan LGA?

Research Hypotheses

  1. There is no significant relationship between tax compliance and the quality of public services in Maiduguri Metropolitan LGA.

  2. Tax compliance does not significantly impact public service delivery in the area.

  3. Factors such as taxpayer trust and enforcement mechanisms do not significantly influence tax compliance.

Significance of the Study
This study highlights the importance of tax compliance in improving public services in Maiduguri Metropolitan LGA. The findings will guide policymakers in creating strategies to enhance compliance and ensure better service delivery.

Scope and Limitation of the Study
The study is limited to Maiduguri Metropolitan LGA, focusing on tax compliance and its impact on public services. Constraints include limited access to data and potential biases in respondents' answers.

Definition of Terms

  • Public Services: Essential services provided by the government, including healthcare, education, and sanitation.

  • Tax Compliance: The act of fulfilling tax obligations as required by law.

  • Service Delivery: The provision of services to meet public needs.





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